Introduction
Resonance recognizes the importance of protecting personal information and data. We truly appreciate your presence on our site and invite you to continue reading below for our website data privacy policy. This policy is intended to help you understand our practices for collecting, using, maintaining, and disclosing your personal data and about your rights regarding this data. This policy applies to personal data provided to us, both by individuals themselves and by others. Our goal is to be transparent about why and how we process personal data.
Last Updated: July 14, 2026. This policy has been updated to reflect changes to our website tracking and cookie consent practices.
Relevant Regulations
As a global development firm, Resonance maintains a legal presence in many different countries, and we adhere to the regulations and requirements to each jurisdiction as applicable. For the purposes of personal information and data, Resonance's policy is designed to meet the requirements and uphold the principles in the European Union's (EU) General Data Protection Regulations (GDPR).
This policy also addresses requirements under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and the California Invasion of Privacy Act (CIPA) as applicable to our website operations.
Resonance utilizes the definition in the GDPR of personal data for the purposes of this policy. In brief, Resonance considers personal data to be information in any format that relates to a living individual who can be identified by that information, either on its own or when it is combined with other information held by us.
Collection and Processing of Personal Data
We will only collect personal data where the data is reasonably necessary for a genuine business-related purpose.
This data is typically collected directly from you for agreed-upon employment purposes, consideration for employment, potentially receiving services from you or you receiving services from us, or keeping you informed about Resonance's work.
The types of personal information we may collect includes but is not limited to: Name and gender; Date of Birth; Postal address; Personal contact details (e.g. telephone, email, or facsimile number); Occupation, references and previous employment history, qualifications and skills; Relationship or marital status; Information provided by you through our website, Facebook or Instagram accounts; Information provided through other public media forums (e.g. LinkedIn, Devex, etc.); Your contractual and performance history with us.
Resonance collects personal data in a lawful and fair manner and will only be obtained from you if it is deemed reasonable and practicable.
Information Collected by Our Website & Third-Party Services
Cookie Consent & Third-Party Tracking Services When you visit resonanceglobal.com, we use a cookie consent banner to obtain your prior, informed consent before any non-essential tracking technologies are activated. No non-essential third-party scripts load until you have made an affirmative choice. We use the following categories of cookies and tracking technologies: Necessary Cookies: Required to operate the website. These load automatically and cannot be declined. Analytics Cookies: Used to understand how visitors use our site. We use Google Analytics for this purpose. These only activate after you provide consent. Functionality Cookies: Used to provide enhanced features. We use HubSpot for CRM and marketing functionality. These only activate after you provide consent. Advertisement Cookies: Used to measure the effectiveness of advertising campaigns. We use the LinkedIn Insight Tag for this purpose. These only activate after you provide consent. You may accept all, decline all, or manage your preferences by category using our cookie banner. You may withdraw or change your consent at any time by clearing your browser cookies and revisiting our site. Our website also recognizes and honors Global Privacy Control (GPC) browser signals. If your browser is configured to send a GPC signal, we will automatically treat this as a request to decline non-essential cookies.
Our primary goal in collecting this information is to provide the user with the most useful content and services. We do not collect personally identifiable information through our website tracking technologies without your prior consent.
Resonance does not store personal information on server logs; however, we do store the entries for the "Contact Us" section and the Newsletter sign up forms on the website's database. This information provided by the user includes and is not limited to name, contact information, IP address, and date of submission.
Use of Personal Data
Resonance uses your personal data generally for the following purposes: Responding to your inquiries about employment applications, accounts, or other services; Submission of documents to our clients; Establishing and maintain communications with you (e.g. keeping you informed about Resonance's work); Compliance with relevant laws or other legal requirements.
Sharing of Personal Data
Resonance will only share your personal data with others when we are legally permitted to do so. Resonance includes contractual language with third-parties regarding data protection, confidentiality, and security guidelines. If your personal data is subject to the EU's GDPR, Resonance ensures that the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU, such as the European Commission approved standard contractual clauses.
Personal data and information that Resonance holds may be transferred to the following types of organizations: Third-party organizations that provide support services (e.g. – payroll, IT, travel, health insurance, retirement accounts); Professional advisors, such as lawyers, auditors, and accountants; Law enforcement, government, or other regulatory agencies as provided for by law.
Resonance does not sell your personal data to any third-parties nor do we use any information about you for market research or any other research that is shared outside of Resonance. We do not sell, share, or disclose your personal data to third parties for cross-context behavioral advertising purposes.
Retention of Personal Information
It is our intent to not keep personal data for longer than reasonably required. The duration depends on the nature of the personal data and the purposes for which it was received.
Your California Privacy Rights
If you are a California resident, you have the following rights under the CCPA and CPRA: Right to Know: You may request information about the personal data we have collected about you, including the categories of data, sources, business purposes, and third parties with whom it is shared. Right to Delete: You may request deletion of personal data we have collected from you, subject to certain exceptions. Right to Correct: You may request correction of inaccurate personal data we hold about you. Right to Opt-Out of Sale/Sharing: We do not sell or share your personal data for cross-context behavioral advertising. You may also opt out of non-essential tracking by using our cookie consent banner or by enabling a Global Privacy Control signal in your browser. Right to Limit Use of Sensitive Personal Information: Where applicable, you have the right to limit our use of sensitive personal information. Right of Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. To submit a California privacy rights request, please contact us at operations@resonanceglobal.com. We will respond within 45 days as required by law.
Your Rights Regarding Your Personal Data (GDPR)
The EU's GDPR details an individual's rights regarding their personal data. Resonance respects and supports these rights and applies them to personal data held generally. If you are in the EU, you have the right to: Access; Data Portability; Correction; Object to or Restrict Processing; Erasure; Withdraw Consent; Judicial Remedy.
To act on any of the above rights, requests can be submitted to Resonance by following the instructions in the "How to Contact Us" section below.
Safeguarding of Personal Data
Our employees, or anyone acting on our behalf, are required to protect the confidentiality of information and to comply with our written procedures and are subject to disciplinary action if they fail to follow these procedures. We have established policies to maintain physical, electronic, and procedural safeguards to maintain the security and privacy of all client data and information.
Images Utilized by Resonance
Resonance utilizes images collected by our staff to demonstrate the nature and impact of our work. Resonance seeks consent to the degree practical from the individuals depicted in these images. If your likeness is reproduced in any of the images hosted on a Resonance website and you would like these images to be deleted, please contact operations@resonanceglobal.com and the images will be promptly removed.
Breaches of Personal Data
Resonance applies best business practices and secure systems to protect personal data. If a data breach that included personal data were to occur, Resonance will respond to the breach as required by the relevant regulations. If you are aware of a breach of personal data that involves Resonance, please contact operations@resonanceglobal.com immediately.
How to Contact Us
If you would like additional details regarding Resonance's Personal Data and Privacy Policy, to submit a request regarding your personal data, or to submit a complaint please contact operations@resonanceglobal.com.
